Currently, our services are only available
in the US, Canada, and the UK
Over 3.5+ million issues resolved.....and counting.
Trusted by more than half a million Smart Homeowners
all over the US, Canada, and the UK
Fed up of a slow or frozen laptop or Smartphone? Let us optimize your devices
Hi there, myself Jerry Lakes. I am the team leader of the Smart Home Expert team at Robojap. The experts in our team are very experienced and have expert knowledge in their diverse fields.Our team would love to help you with any issues related to your every smart home devices.
Hi there, my name is Shawn Miller and I handle the expert technical support team. The certified experts of our team can fix every possible issue related to your desktop, Laptop, Printers & the Routers. We are available round the clock, so feel free to get in touch anytime!
Hey, this is Stacy Rich. I am your point of contact if you have any concern about your billing. We at Robojap, believe in customer's satisfaction and that is why we count each of your concern. Your every request will get processed in less than 48 hours; this is our commitment to our customers
Hi there, my name is Kumar Hardie. I am the escalation specialist at Robojap LLC. At Robojap, we are committed to providing satisfactory support service and that is why we respect your every single feedback regarding our services and our experts. So if you have any feedback or any other suggestion, feel free to share with us.
Henry is excellent, very patient, and very helpful. He is very polite I would recommend him anytime for support.
David Clarke was very helpful.
Both Henry an Harold stood next to me while I had to purchase a memory card and aided all the way thru the update process. Outstanding!!!
Got device last year for Christmas & had problems connecting it to my computers & printer. Robojap installed a firewall and cleaned up / removed the other various malware & anti virus systems. It has been working great and they even fixed a problem with wife's computer several mos.ago. recent problems with my excel program caused me to call them again & I got fast effective service .
I had two greatguys support me yesterday..As a senior we have some problems with technology both these gentleman were so good with me..my name is Dianne Stoeser and I want to say thanks again
Shawn Miller , and the group really made me believe that you guys really want your customers to be informed and happy. They spent a lot of time helping me get connected . I was going to send my Echo,s back until I talked to them Great job guys.
I used them for the first time and could not have gotten better help anywhere. The tech was great and fixed my problem. Will use again! Thanks!!
easy to work with
I initially called about a problem with installing a new version on my wife's netbook. I talked to JACK, who evaluated the issue, and he sold and referred me to Robojap, where I worked with VINNIE. I very much appreciated the follow-up, and the personal service for me, who is not an expert in computers, by any means. You have a great group of employees, who did a great job for me, and my wife's netbook!, as well as being available in the future for future computer problems.
I worked with a gentleman named Shawn. He was incredibly patient and more importantly competent. My case took quite some time but he was patient and supportive even when I lost it and burst into tears. He is a real professional and deserves any accolades that management has to offer. Best regards, and Happy Holidays to all. Ellen Evans
The service was outstanding. Thank you.
Yes. Smart speaker is working perfectly. I want to thank your fabulous team for being so patient with me. I am grateful. Thank you again for the follow up.
The service that I received from Jerry was fabulous!
Vinnie, your technician couldn't have done a better job. He was very patient and supportive of me, even though the instillation took quite a while. If ever consulted I would highly recommend your company.
Yes I was very pleased with Shawn and Jessica.
I was impressed with the work Sunny completed. My knowledge of computer systems is very limited but I watched the actions Sunny went through to correct my system and it appeared very detailed and complete. Plus he was very polite and informative. My computer network has been working well since he worked on it. Thanks for your follow-up.
Service was excellent.
The service was fantastic !! Everything is working fine, Thank you.
Vinnie was fantastic. We could not be happier with his service. He's a real pro.
Yes, everything is fine. Thank you for your patience and expertise. It all works now.
I had an absolutely excellent experience with David. I could not have been more pleased.
I was very impressed with Shawn Miller. He was exceedingly polite, completely professional and got me through what could have been a tough situation for me. I don't know much about computers and he was very kind and encouraging. You are very lucky to have him in your organization.